Refund & Returns Policy

This Refund & Returns Policy explains how refunds, returns, and replacements are handled on SaleManch. By using our website, you agree to the terms outlined below.

Platform Overview

SaleManch is a multi-model commerce platform that includes affiliate marketing listings, dropshipping-based products, and in some cases direct SaleManch-managed products. Because products may come from different sources, refund and return policies may vary depending on the seller or fulfillment partner.

Partner Platforms & Fulfilment Responsibility

SaleManch does not directly stock, warehouse, manufacture, or fulfil all products displayed on this website. Certain products may be offered through affiliate partners, dropshipping suppliers, marketplaces, or third-party partner stores. When a user purchases a product through an external link or partner platform, the respective seller, supplier, marketplace, or fulfilment partner becomes responsible for order processing, shipping, delivery, returns, refunds, replacements, warranties, and customer support. SaleManch acts primarily as a product discovery, marketing, and promotional platform for such listings and may not be the seller of record unless explicitly stated on the product page.

Affiliate Products (Third-Party Listings)

For products purchased through affiliate or external links:

  • All purchases are completed on third-party websites
  • Refunds, returns, and replacements are handled directly by the respective seller or platform
  • SaleManch does not process or manage any refunds for affiliate products

Users are advised to carefully review the return and refund policies of the external website before making a purchase.

Dropshipping Products

For products fulfilled via dropshipping partners:

  • Return and refund requests will be subject to the policies of the respective supplier or vendor
  • SaleManch may assist in communication between the user and supplier where possible
  • Approval of refunds or replacements depends entirely on the supplier’s terms

Processing times and eligibility criteria may vary by product and supplier.

Direct SaleManch Products

For products directly sold and fulfilled by SaleManch:

  • Refunds or returns may be accepted only if the product is defective, damaged, or incorrect
  • Requests must be raised within the specified return window mentioned on the product page
  • Products must be returned in original condition, unused, and with original packaging (if applicable)
  • Refunds, once approved, will be processed to the original payment method within a reasonable time

SaleManch reserves the right to accept or reject refund requests based on inspection.

Non-Returnable Items

Certain products may not be eligible for return or refund, including but not limited to:

  • Perishable goods
  • Personalized or customized products
  • Digital products or services
  • Items marked as non-returnable by the seller

Responsibility Disclaimer

SaleManch is not responsible for:

  • Refund delays from third-party sellers
  • Incorrect or incomplete returns processed by external platforms
  • Loss or damage during return shipping handled by suppliers
  • Disputes between customers and third-party sellers

All external transactions are governed by the respective seller’s policies.

Third-Party Policies

Users are strongly advised to read and understand the refund and return policies of the external website or seller before completing a purchase, as SaleManch has no control over those policies.

Jurisdiction

This Refund & Returns Policy is governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in New Delhi, India.

Policy Updates

SaleManch reserves the right to update, modify, or change this Refund & Returns Policy at any time without prior notice. Users are encouraged to review this page periodically.

Contact Us

For any refund-related queries (where applicable), users may contact us through the official contact page on the website.

Final Note

By using SaleManch, you acknowledge that refund and return responsibility depends on the source of the product, and may be handled by third-party sellers, dropshipping partners, or SaleManch itself depending on the product type.